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Term
| Description |
|---|
| A/C | Abbreviation for Air Conditioning |
| Air Plenum Air Plenum or Floor Void | Area created by the installation of a raised
access floor used to allow the distribution of air created by a down
flow air conditioning system. |
| AMF (Automatic Mains Fail over) | Switch used in conjunction with a generator
designed to monitor the condition of the electrical supply to your
centre. The unit automatically switches between electricity board
generated power and generator power to provide constant and stable
power to your environment |
| Argonite | An inert gas used in fire suppression systems,
consisting of 50% Nitrogen and 50% Argon |
| BS | Abbreviation for ‘British Standard’ – Used in
conjunction with standards |
| Call Centre | An environment specifically designed to support
staff and technologies required to deliver high volume effective and
efficient communications to an organisations internal and/or
external customers |
| Cat5E | Cabling standard used for local area desktop data
and voice networks. Bandwidth 100MHz |
| Cat6 | Cabling standard used for local area desktop data
and voice network. Bandwidth 250MHz |
| Comfort Cooling | Air Conditioning units that provide cooling and
heating of air typically within an office/call centre environment.
Usually ceiling or wall mounted |
| Computer Room | A room designed to provide stable environmental
operating conditions in to which IT equipment is installed |
| Condenser | The heat exchange unit for an air conditioning
system which is installed outside the building, usually on the roof,
external wall or secure area adjacent to the building |
| Conditioned Supply | Usually used in connection with the supply of
electricity, it refers to a power supply which has been filter and
cleaned to provide a high quality source of power |
| Contact Centre | An environment specifically designed to support
staff and technologies required to deliver high volume effective and
efficient sales communications to an organisations internal and/or
external customers |
| CTI (Computer Telephony Integration) | The functional integration of business software
and telephone based communications |
