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Who are Eaga?
EAGA Partnership is an employee-owned company. They manage a varied range of public and private funded schemes aimed mostly at low-income households. They were awarded the 'Fastest Growing, Large Company' in the North East, by the Newcastle Journal in 2004. Current turnover is over £200million and they employ 750+ staff at their head office in Newcastle Upon Tyne.
Situation
EAGA approached END2END to advise on the design and build of a Computer Room in one of their Newcastle offices. The top floor of the building was already an open plan space occupied by their call centre and, therefore, the only place left to house there Disaster Recovery Centre was within the roof space of the building. This had inherent problems with the possibility of water leaks from the exposed roof and no staff nearby to spot any issues. It really was to be a 'lights out' room.
The Disaster Recovery Centre - End2End worked closely with the EAGA Project Manager, the IT team and Properties & Facilities to implement an effective solution that addressed all the challenges. A new roof was constructed to create an impermeable membrane, complete with a leak detection system linked to an environmental monitoring system that alerts staff to that an other problems by SMS. Our modular and flexible approach has also ensured that the room can be upgraded to N+1 as service levels dictate.




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