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Data Centre - Support and Maintenance
END2END can provide all of your Data Centre / Computer Room infrastructure maintenance and support requirements. In a single service contract, we can include all of your Mechanical and Electrical components (e.g. UPS's, Generators, A/C's, Fire Suppression, etc.) and any other subsystems (e.g. Security Systems). The contract is designed to meet your business needs and can also include Support Audits and/or Remote Monitoring, if you have high service levels to achieve. All of the chosen options are integrated into a coordinated service, providing you with a single point of contact/control (SPOC) for logging and monitoring your call progress. We provide regular reports and review all calls for potential trends to ensure the availability of your facility is the top priority.
Basic Service - Maintenance
Our Call Centre arranges all of the engineers and parts to get any problem resolved and we provide regular preventative maintenance visits for key components (e.g. Air conditioning, UPS's, etc.) to keep them running efficiently and to spot potential issues before they occur. This is all part of a standard maintenance contract.
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Options - Remote Monitoring and Audits
As part of the contract, we can provide Remote Monitoring, where all of the key indicators inside your Data Centre are monitored and any issues are alerted to our Call Centre for immediate actioning. In this way your operations staff are free to worry about their core activities.
Our Audit Service provides you with an annual full audit of your Data Centre / Computer Room to check it is still meeting its design goals.
Contact Us or Call one of our Consultants on 0118 903 6648


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