| A/C | Fully Comprehensive - 24
x 7, 365 days a year with a 4 hour response (all parts and labour) +
PM's
Time and Materials- 24 x 7 or 9-5 Monday to Friday excluding Bank Holidays. Includes
PM's but excludes parts and labour
Waranty Uplift- 24 x 7 4 hour response +
PM's (only year 1) | Break/Fix - Includes
problem isolation, on-site visits as required to resolve the problem
and all parts and labour
Preventative
Servicing- 2 or 4 service inspections per
annum (dependent on type of component) undertaken during normal
working hours to complete standard servicing (e.g. filter
replacement)
Reporting-A report is issued to designated personnel, which gives the status of the
components |
